Big Sky HQ / Missed Call Text Back

Montana Missed-Call Text Back, How It Keeps Conversations Alive

You're on a job site, in a meeting, or just busy. Someone calls and hangs up. Without this automation that lead is gone. With it, they get a text back in seconds and you stay in the conversation. This add-on sits on top of the CRM every Big Sky HQ site includes—so callbacks can line up with the same contacts and email tools you already use.

Included with your website

Leads, contacts, and email marketing—in one CRM

Missed-call text-back is an optional add-on, but the CRM is not: every customer gets a private dashboard for leads and contacts, with email marketing in the same workspace. Fewer silos means when someone texts you back, you can keep the thread aligned with the rest of your pipeline.

  • Single source of truth for who reached out, what you promised, and when you last touched base.
  • Email that stays attached to real people—broadcasts and automations map to contact records.
  • Less tool sprawl—your site, CRM, and marketing story stay connected.
Big Sky HQ Lead CRM home dashboard: KPIs including monthly recurring revenue and client counts, performance charts, and a today or overdue follow-up agenda.
Home — KPIs, monthly trends, and what needs attention today.
Big Sky HQ Lead CRM leads view: pipeline table with status, nurture campaign column, last contact, and AI summary per lead.
Leads — pipeline, AI summaries, nurture status, and quick actions.
Big Sky HQ Lead CRM contacts view: live clients with city, status, monthly fee, go-live date, and website links.
Contacts — paying customers, recurring revenue, and site links together.
Big Sky HQ Lead CRM Google Search Console view: impressions, clicks, filters, and performance chart for the website in search results.
Search Console — search performance next to leads, without another login hunt.

Email marketing connects through Brevo in the same top navigation as Home, Leads, and Contacts—campaigns stay beside your pipeline.

How it works

1 Someone calls your business number

You're unavailable and the call goes unanswered.

2 Automatic text fires within seconds

They receive a personal text from your number: "Hey sorry I missed you, I'm Jesse at Big Sky HQ. What can I help you with?" Feels human, not robotic.

3 They reply and you're back in the conversation

Their reply comes to your phone like a normal text. Lead saved.

See it in action

Simulate a missed call and watch the automatic text back and reply.

Incoming call

(406) 555-0123

What you get

  • ✓ Automatic text back within seconds of a missed call
  • ✓ Feels personal, not a robot, your real number
  • ✓ Keeps leads warm while you're on the job
  • ✓ Every missed call captured and responded to
  • ✓ Works 24/7, even after hours
  • ✓ Replies come straight to your phone

Available as an add-on to any Big Sky HQ package. Powered by Twilio. Ask us about pricing.

Stop losing leads to missed calls.

We set it up, connect it to your number, and it runs automatically. You just reply to the texts—while your included CRM keeps leads, contacts, and email in one place.

Ask About This Add-on →

When you are on a job, Montana callers still expect a human response

If someone hits voicemail on a Tuesday afternoon, they often dial the next name on Google before you ever see the missed call. A fast text back buys you a second chance to win the conversation without hiring a full-time receptionist.

This add-on layers on top of the CRM that ships with every Big Sky HQ website, so callbacks line up with the same contacts and email tools you already use—not another silo.

Montana website system: packages & next steps

Every Big Sky HQ website includes a full CRM for your business: new leads, your contact list, and email marketing in one login—missed-call text-back is an add-on that layers on top. See packages & pricing on the homepage for what is included.

See Montana contractors and lost leads, contractor website design Montana, and auto & trades websites in Montana, or contact Big Sky HQ.

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